Invoicing and payments

The invoice is ready before the tech leaves.

The tech closes out on their phone and drafts the invoice from the parts and labor on the job, at your prices. Mark cash or check on the driveway. Not Done until it’s paid.

$249/mo. Flat. Unlimited users.

Example from the home page, a different job

How it works

From closeout to paid

  1. Request
  2. Schedule
  3. Closeout
  4. Invoice
  5. Paid

1 · Drafted on site

The tech reviews it on their phone, line by line.

Each line is priced from your book. A custom line is flagged for the office to review. Your shop decides whether the customer signs on the phone.

The tech's Review and get paid screen for Maya Chen: invoice #5 drafted from the work, diagnostic visit, AC recharge and trip fee, total $189.00, all lines from the price book

What works today

Each part, labelled

Live: works in your shop today. Live in demo: try it in the demo shop now. Coming soon: planned, not built yet.

The invoice

  • Invoices from your price bookLiveOnly your prices. A custom line is flagged for review.
  • Invoice drafted on siteLiveFrom your price book, before the tech leaves.
  • DiscountsLiveOn one line or the whole invoice, as a percent or dollars, before tax. Techs can give one unless you turn that off.
  • Customer signs on the phoneLiveYour shop decides whether a signature is required.
  • Email or copy the invoice linkLive in demoEmail opens your own mail app with the link written in; nothing is sent for you. The customer’s invoice and receipt pages, with a PDF.

Getting paid

  • Mark cash or check collectedLiveRight on the job, capped at what’s owed.
  • Partial paymentsLiveTake part now; the rest stays open until it’s collected.
  • Office confirms receiptLiveWhen your shop wants a second check on cash.
  • Done means paidLiveA job can’t be marked Done while money is owed.
  • Awaiting paymentLiveEvery job still owed, with the total.
  • Card paymentsComing soonThrough your own Stripe or Square. Rigchief never sees the card number.

Questions

Can I take card payments?

Cash and check today, marked right on the job. Card payments are coming soon. Rigchief never sees a card number.

What if the customer pays only part?

Mark what they paid. The rest stays open on the job and in Awaiting payment until it’s collected, and the job can’t be marked Done.

Does the customer have to sign?

Your shop decides. Turn on the rule and a signature is needed before Done.

Does it work with QuickBooks?

Not today.

Try every Live feature in the demo shop.

No form, nothing to set up. $249/mo. Flat. Unlimited users.